Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Kudos to Airha -- solved all my problems
Helpful Report
Hello Mary Louise, Thank you for taking the time to leave us such a beautiful review. While Reviews.io places stars next to our business, you are our real star. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Kudos to Restoro -- and Airha -- fixed all my problems .
Helpful Report
Hello, Most people don't bother to leave reviews about positive experiences and that's what makes you the star. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Professioal service. Thanks for helping me with my computer.
Helpful Report
Hi Simon Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We are proud to serve you 24/7 with the best service experience around. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
cleaned up my pc and well worth the time and money
Helpful Report
Hi Allie We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
RESTORO worked only once on the day of purchase (2 days ago). Since then, the software asks for a license key which is not recognized. None of the 3 keys you sent me by email is functional. In addition, I reported this anomaly by 2 messages using your site's messaging service: I received no response, no ticket was sent to me. However, you claim to provide 24/24 - 7/7 assistance, this is not the case. I expressly ask you to find a solution to the problem as soon as possible. Order ID: 50659920-79652124
Helpful Report
Hello, Thank you for bringing this matter to our attention and providing your Order ID. We apologize for the inconvenience you have experienced. We understand your frustration with the software not recognizing the license keys provided and the lack of response to your messages through our site's messaging service. This is certainly not the level of service we strive to provide. In order to provide you with immediate assistance, we recommend contacting us directly through our live chat support. This will allow our support team to address your concerns in real-time and provide you with the necessary guidance to resolve the issue promptly. Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and are committed to ensuring your satisfaction. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
My computer was running slow, and the internet took longer to boot up than it had previously. It had been some time since I had Restoro perform maintenance, and now it is much better. Good job!
Helpful Report
Hi Dave Thank you for reaching out and sharing your positive experience with Restoro. We're thrilled to hear that our maintenance services have improved the performance of your computer and resolved the slowdown issues you were experiencing. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
great service for protecting my machine.
Helpful Report
Hi Harold We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Kathleen helped correct the errors that the thief caused.
Helpful Report
Hello! We love hearing from our customers and were always looking for ways to improve our products. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
.Today I had a Customer Service Representative that was more than wiling to assit me with all my questions and more. I can't thank her enough! Sometimes now it is very hard to have patient and understanding emploees who care. Kathlen Q. deserves special mention for all her hard work dealing with me and my situation. Thank you so much!
Helpful Report
Hello Carol Thank you so much for taking the time to share your positive experience with representative, Kathlen Q. We are thrilled to hear that she went above and beyond to assist you with all your questions and provided exceptional service. We will make sure to pass on your appreciation to Kathlen for her hard work in handling your situation. She will be thrilled to know that her efforts made a difference for you. We truly believe that exceptional customer service is a cornerstone of our business, and your satisfaction is our top priority. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Again my computer was cleaned by your employee Ederic who did a great job.
Helpful Report
Hello! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Well make sure we pass your kind words along to Ederic. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
The tech was very courtesy and he fixed the problem I had.
Helpful Report
Hi Lindsay We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Cindy did a great job and did it fast too thanks Cindy
Helpful Report
Hello John! We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. Cindy will be glad once she hears this commendation. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Your staff were wonderful and helped tremendously. I am most grateful.
Helpful Report
Hello! Thank you for your kind words and taking the time to share your experience! We are thrilled to hear that our team provided exceptional assistance and that you are grateful for their help. Rest assured that you will experience the same level of excellence the next time you need our help. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
I paid for the one year service and received nothing in return. You keep asking me for another payment. Is anyone home to solve my problem. Please wake up.
Helpful Report
Hi Frank Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We sent you another email for your license key. Remember to check your spam folder and make sure the Domain "@restoro.com" is in your safe/allowed Email list. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Very patience. very knowable
Helpful Report
Hi Joe We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Great help from Kathleen Q in resolving computor issues and cleaning computor. I recommend Restro for remote computor support.
Helpful Report
Hi Bob We really appreciate you being a customer and helping to share the word about us. Well make sure we pass your kind words along to Kathleen, who we know will be delighted to read your comment. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
I could not open any of my WordPerfect files and after talking to Jay he expertly went through my computer and discovered the problem and fixed it. I am now able to open all of my files thanks to Jay.
Helpful Report
Hello John We are pleased to hear that Jay was able to help you resolve the issue with your WordPerfect. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Well make sure we pass your kind words along to Jay. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Alex reinstituted a system cleanup following new interfearence from hackers. In had 2 weeks with no interfearance, that was a pleasure. I hope to be able to return to that kind of online existence soon. Thanks to Restoro and Alex!
Helpful Report
Hello P. Alan Ropp Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Well make sure we pass your kind words along to Alex, who we know will be delighted to read your comment. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
They did it again and made my day. Thanks, million times.
Helpful Report
Hi Pirkko It warms our hearts to hear such amazing feedback! We are proud to serve you 24/7 with the best service experience around. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
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Helpful Report
Hello Chann! Thank you for the 5-star review. If theres anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 10,168 reviews