Paid for one year unlimited support about two days ago, used it once now it is asking me to renew it again after this latest crash, been trying along to get my computer to install and uninstall programs, which it won't due, apparently I'm missing some software, ran the restoro twice the day that I bought this plan, honestly I didn't like the automatic payment plan, called to have my name taken off that list, but still paid for a years support, if this company has an interest in making it right my number is (814)873-0620 this number is not to be sold or called for any reason other than this problem.