Raisa T
Hi, I find myself in the situation where I cannot use any of the Microsoft Windows applications (Calculator, Microphone, Camera, Scan, Snip&Sketch, Alarms, Your Phone, 2019 Home Office etc). So I got on your site, tried all the steps, but none of them work. I asked for support from Microsoft, but when Installing the lastest version of Windows 10, it crashes whn achieving about 40-50%. I am protected by Bitdefender, always latest version. I even deactivated it for 1 day, as they recommend in case of Windows 10 Installation failure, but still does not work. So I initiated the Restoro Repair, but I haven't bought the license, as I wanted to firstly check with a manual repair. I've made this choice, because I fear that after several failed attempts from Microsoft to repair it, Restoro could also fail. After I re-activated my Bitdefender again it has found 2 trojans after the scan, which Restoro did not find. On the other hand, the Bitdefender antivirus did not find the trojan mentioned by Restoro after the scan. I have scanned my laptor several times with both Restoro and Bitdefender (of course I fixed the problem with the 2 trojans found by Bitdefender). Therefore, I do not trust to pay for Restoro an firstly wanted to try out a manual repair. So, I've got the key on my e-mail, applied it, and it started and endless process of "thinking". Which, after minutes and minutes of waiting (more than 10 min) I have interrupted and gave it anothe try. But, surprisingly, i got the message that the key is not valid. I am disappointed.
2 years ago
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