I ran Restoro free scan and as expected it tried to sell me the product. No problem in paying for something I use. I purchased the 1 time fix key and went back to did another scan and inserted key. After pressing the correct the issues button it returned me to the sales ad page and tried to sell me the platinum edition and wouldn't do anything more. I tried 3 times with the same results (also as expected). I complained to Restoro (notice there are no phone numbers or physical address - another scam alert) didn't hear back from them for 3 days ("we'll get back to you within 24 hours") and told them I wanted my payment refunded. Days later they got ahold of me and told me they want to send me a survey - never got that either. Today I bought IOLO System Mechanic and ran it. Computer runs like a charm. Problems corrected. I still want my money back from Restoro.