I had read about Restoro on Tech Radar and Windows Central before giving it a try. But, boy was I surprised when the software download and the initial trial made it very clear that Restoro offers a subscription that steers you towards remote IT support services! In the end, my computer is now working better than when it started and support staff worked with me to solve new hardware installation issues. But...prepare to be sticker shocked by remote IT! Even though they legitimately use LogMeIn to securely dial in and provide the same level of care I would expect at a Windows Enterprise level...I felt steered from my initial subscription to activating my subscription and then straight to paying $xxx for support. However, the computer does work very well.