Anonymous
as long as you don't believe a word they tell you and are happy to pay more than they quote you will be fine. The reason they tie you into a 3 year contract is they know if they don't you will leave so to the problems - Rep will turn up and offer you a better % rate than you are on but will not mention the interchange fees they add on which will make their rate much worse - then he will fill in lots of forms on his i-pad and present it for signing without you being able to read the forms (i found out later mine was 52 pages) he will put whatever he has to on the forms to get you to sign on the day on mine he put me down as a sole trader even though i told him it was a partnership - reason was i did not have my partners ID in the shop and if he does not sign you on the day he knows dam well you will have a chance to read the contract and never sign it. - so moving on the service was ok and the £'s arrived in my account within a few days i noticed i was paying more than with my last provider but life goes on and i just got on with it intending to revisit at the end of my contract then Covid hit and RMS showed their true colours being a small shop mandated to close we found that RMS wanted their pound of flesh and invoked the £20 minimum monthly fee - so with 10 months of my £15 a month contract to go i called to close the account and was told the closure fee was well over £800, when asked to explain the fee as in the remaining contract i would be paying them £150 they would not give a break down of fees - after talking to her manager they reduced the fee to just over £500 and i was told i could make an offer and she would put it to the manager - so i asked to talk to the manager and was told this was not possible - even though she just had. to sum up this company will lie and cheat to get you signed up offer no help in a pandemic then screw every penny out of you when you have had enough - DONT JUST DONT
6 months ago
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retailmerchantservices.co.uk has a 1.31 average rating from 26 reviews

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