Anonymous
I did the upgrade on my VX520 machine back in August and following that my machine wouldn’t work. I contacted customer service and got through to an overseas advisor. After a very frustrating half an hour during which I received such advice as to “disconnect Ethernet cable and blow on each end of the cable”I was then told my cable was faulty! I refused to accept this as I had used the cable to activate the upgrade so it couldn’t be faulty. After much huffing and puffing he finally sorted the problem out. The machine now prints out a receipt for every contactless payment which it didn’t do before and at the end of day batch it itemises every sale that has been taken that day. I am wasting rolls and rolls of paper. Despite a phone call to amend this it is still the same. After many many attempts to phone over the last ten days I finally got through today after waiting over half an hour. The minute I spoke the girl cut me off!, Thank you very much for that. I hope it made you feel good.
1 year ago
Read retailmerchantservices.co.uk Reviews
retailmerchantservices.co.uk has a 1.3 average rating from 32 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial