Anonymous
Absolutely SHOCKING company!!!!! Avoid at ALL costs! Absolutely shocking company and customer care! We were told several times that we would be on a 30 day rolling contract and that there were no additional fees to what we had been quoted/told... completely the opposite! Customer service department do not have a clue! Do not respond to you at all. We have had several additional charges on our bill and also several payments taken that we don’t even know what it’s for, not to mention the fact we have been charged for a merchant account that hasn’t been set up plus another we never even took out!! We have been on the phone constantly. We have been over charged 3 months ago and still awaiting this money to be returned. The worst part is the man who came in to “sell” us these machines blatantly lied to both myself and my daughter saying there is no contract when in fact when you try to cancel they claim there is.. BE AWARE! We have a copy of one of the agreements which clearly states a termination date of 1 month from the sign up date!!!! But still expect us to pay them £1,500 to cancel and this is their offer against our complaint! Absolutely not!! We will be taking this further and will not be paying any more money to this shocking company!
3 months ago
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retailmerchantservices.co.uk has a 1.3 average rating from 32 reviews

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