Reverb sucks in their customer service dept. They have a bot answering chats. They post old listing for guitars I sold that were use and cheaper priced but don't allow you to delete them so when i go to sell new guitars of the same model everyone sends links of the cheaper models that were used not understanding these are new and don't want to purchase at the correct price. Reverb won't allow for the old sales of the used guitars to be removed which is dumb. So I have to suffer for it and I'm their customer doesnt make sense and I cant speak to a customer rep. Insane. At least ebay you can speak to someone.