TOM CORSILE
I Bought a guitar and it came to me non functioning and the wrong year as listed. Afer a lengthy haggle and my sending videos,and written info in regards to it not functioning and the incorrect year. Reverb said fine, it seems you should be able to return the guitar to the seller. At this time Reverb sends me a return label to send to the seller. Only a fool would be so stupid. Then he would have my money and his guitar back again. Reverb contacted the seller and he refused to accept the return. Where does that leave me? I now have a broken guitar and Reverb can not do a thing to help me. What happened to Reverb's policy to stand behind me. I'll tell you what I think they're doing back there. So, they tell me, we'll help you write a letter to whomever. What a crock of garbage. There is no Reverb help,so do not expect it in any way. I am only one person,but I have gone as far as to announce on stage at certain times, that if you have any intentions to use the company Reverb for any reasons as to buy a guitar such as this,,,,dont. It will not happen and there will be no one to help. I have since ordered 3 other guitars from different sources. I have a large selection aquired over the years,but I will never ever use Reverb for any reason. They are not to be trusted. Believe me and save yourself from all the suffering I went through.
10 months ago
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Reverb.com has a 1.2 average rating from 324 reviews

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