I sold a vintage synth on Reverb.com. Very positive experience with the buyer. We gave each other a 5* review. But then Reverb.com informed me they would not transfer the money they owed me because I hadn’t uploaded a Photo ID. Fair enough… all in favour of addressing fraud and identity theft etc… I uploaded my photo ID swiftly and then I waited… and waited… and waited… and nothing happened. I contacted their helpdesk. What a total waste of time, space and air…. They told me my Photo ID did not meet their requirements… I went through their requirements, one by one, step by step and showed them I did meet and succeed each and every requirement and asked them which one they would think I did not meet. They could not answer and disconnect from the chat. I tried 3x with 3 different support staff… They just hang up on you. They are rude, disrespectful and unprofessional! And I worked on a helpdesk myself… Reverb.com is already greedy taking a 10% commission but in my case they took a 100% commission where other sites offer a similar service free of charge! They could have asked for my photo ID before taking my money! I’d recommend to stay away as far as possible from greedy Reverb.com and their disrespectful staff! And just use one of the free second hand websites….