I bought a banjo through reverb which was listed as new and I paid the new price. When I received the banjo the box was marked used and had a price listed on it that was half of what I actually paid. After many attempts to get a partial refund I have up as the seller was located many many miles away. Reverb has the worst customer service I have ever dealt with. Reverb defends only the seller and cares nothing about the buyer. I will never shop on reverb again, and I have told many other friends to buy from any site except reverb. Horrible customer service!
4 years ago
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