Login
Start Free Trial Are you a business?? Click Here
Anonymous
I ordered a guitar from a shop called Music Matters Florida. The guitar was listed as refurbished in mint condition. It showed up with a crack where the back of the through-body neck meets the body. I looked back at the listing pictures and could see the crack hidden in the glare of lighting. When I zoomed in, it looked like there was some image editing to blur the crack area. I messaged Reverb that I thought I may have been knowingly sent a broken instrument. They responded only that they could see I was refunded. I sent another message again stating my concern. They did not respond. I can't find a place to leave seller reviews on the site, but someone else has given them a review. Maybe Reverb doesn't let return orders leave reviews?
4 years ago
Read Reverb.com Reviews
Reverb.com has a 1.2 average rating from 350 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial