I ordered a guitar from a shop called Music Matters Florida. The guitar was listed as refurbished in mint condition. It showed up with a crack where the back of the through-body neck meets the body. I looked back at the listing pictures and could see the crack hidden in the glare of lighting. When I zoomed in, it looked like there was some image editing to blur the crack area. I messaged Reverb that I thought I may have been knowingly sent a broken instrument. They responded only that they could see I was refunded. I sent another message again stating my concern. They did not respond. I can't find a place to leave seller reviews on the site, but someone else has given them a review. Maybe Reverb doesn't let return orders leave reviews?