I transferred money £2,250k and after a day it was refunded without explaination so transaction was a failure. I wanted to close my account but they asked me to pay £13.98 for the remaining two months of my premium account to complete the 12month period contract as they say. To ease myself of wanting to close my account so I paid the £13.98 because I just want to close my account out of frustration of not completing transaction including poor customer service. But to my surprise Revolut dors not want me to close my account because it says that I still have some remaining balance in stocks amounting to few pence. I said to myself that I don't need that few pence anymore Revolut can have them all. All I want is to close my account so I get rid of annoying disappointing app that does not work when you need it most. By the way I was charged with service fee when I transferred the money 3times but that charges did come back when money was refunded. The only relief I had was that I got my £2,250 back which I immediately withdrawn when I smelt some suspicious act by Revolut. No, don't use this platform or app it is UNRELIABLE!!!