Starts to ask "proof of income", and after submitting documents they keep sending mails and notifications threatening with further restrictions claiming that I haven't replied, while confirming in the chat everything is order, and advising to ignore the pop-ups emails. Then closes account without any notification, or answer on what is the reason. Also no further documentation is asked. Continuously receive 100% contradictory information via email vs. in-app chat. Case open for months, seems that they try to close accounts by misleading customers, and make it difficult to get the money back.
3 years ago
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