Karol
We have opened a business account as a company. We got verified for merchant account and payment gateway for our eshop. WE did custom IT integration and payed for it out of our own pocket. After 3 transactions we got suspended, it was in the middle of our busiest season. We wrote to Revolut support to re-enable our account. However after 4 days of submitting various documents we got permanently declined (out transaction account got closed for good). Without stating reason or a comment why, or what was the problem, or any way forward on how to appeal whom to contact. The only response we have received was that: Our merchant account clojure is permanent irreversible, and they cant tell us why or provide any reason for shutting us down. Simply the worst support experience you can have, They have cost us a lot of money. Terrible service, no usefull answers ir information, nothing you can do, you are unable to contact them. Never trust Revolut they dont care about your business or you at all, they are not a partner.
1 year ago
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