hey make it very easy to enrol and upgrade to Premium. Then, if you want to CANCEL, they don't let you cancel unless you downgrade to Standard first (talk about arbitrary inconveniences for the customers!). To do that, you need to pay a PENALTY (yes, simply to stop being Premium). You also have to send them a selfie holding a handwritten note (ever heard of collecting minimum personal information necessary??) Utterly unacceptable. In the meantime they will still charge you for your Premium unless you bend backwards at their request. STAY AWAY!!
1 year ago
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