I once ran a business and had an employee I trusted. Unfortunately, after prepaying him for his services, he absconded with my money. Subsequently, I opened disputes with Revolut, following advice from PayPal to dispute these payments through my bank, which in this case was Revolut. However, my experience revealed that Revolut is adept at making excuses and shows reluctance to recover any lost funds. They seemed indifferent to the plight of their clients. My confrontations highlighted their inconsistencies – they initially refused my disputes on the grounds that the transactions were categorized as 'family and friends,' but offered no resolution when I pointed out others that weren't. Their response was dismissive, simply stating, 'The decision is final.' This inflexibility, in my view, reflects a broader issue with Revolut's approach to customer service, especially in fraud cases, as supported by similar experiences shared online. I strongly encourage anyone facing similar issues to report them to the financial ombudsman. There have been instances where intervention by financial authorities compelled Revolut to issue refunds to their clients. Moreover, I advise considering the closure of your Revolut account, as I am planning to do with mine. If a financial service fails to support its customers in disputing clear scams, especially when entities like PayPal suggest bank disputes, it questions the reliability of such a service. Adding to the concerns, Revolut's own platform security has been compromised in the past, leading to significant financial losses for users. If you've been a victim of a scam and Revolut is unresponsive or unhelpful, do not hesitate to contact the financial ombudsman for support