This app trading platform has serious issue! I had a problem three weeks ago that is exactly the opening hours in NY market and it got forzen so I can't trade out the stock which was seriously dropping. I chatted with the support and they can't even help. Pnly after 30 mins after the market opened, it resumeed back to normal and I lost 300$, not much but lesson learnt.
No one come back to apologized and say anything. The support even said it was in normal situation where I had all screenshots the timeline and situation show to him that was the opposite of normal.
I had similar situation happened today exactly right after the NY market opened. I didn't lost money as I wanted to play carefully.
Their system simply not able to support the high volumn and super active trading time, and I am moving my assests out from there.
There are way better and reliable systems out there which can provide a more secured environment for trading
By the way, charging 1% for trading in Bitcoin is completely insane!
1 year ago
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