6.400 euros transfer still disappeared after two months it was ¨sent¨. (Whole documentation available).
AT A GLANCE: For two months, a transfer of 6.400 euros I made has ¨disappeared¨ and never reached the beneficiary, whose bank has issued a certificate stating this. Revolut and/or its ¨bank associate¨ are using my money since 2 months ago, and me? I already got a lawsuit from the company which didn´t get its money.
NOW, IN DETAIL. I am Premium Revolut customer since one year ago. I used Revolut services for not such big amounts. But on last August 14th, I ordered an inside-Europe transfer for the aproximative amount of 6.400 euros. After 2 months, it didn´t reach the beneficiary nor Revolut has gave me back my money. And the transfer´s beneficiary, a company, has put me a lawsuit on last week.
Revolut? I spent dozens of hours with their very kind, extremely slow, customer service.
Their written ¨explanations¨?
AUGUST 14TH: ¨Transfer sent¨.
SEPT 3RD (after 20 days): Renato: ¨From the last team update, this transfer was completed today at 5 am London time¨.
SEPTEMBER 26TH (after 42 days): Nikola: ¨Our banking partner has confirmed that they trace the payment and it seems that it is in proccess of returning to your account. It might take a few days still to reach your account¨.
OCT 9TH: (after 55 days): Nikola: ¨Your case in ongoing and I am still waiting for news regarding refund¨.
After 2 months STILL WAITING.... Somebody is using my 6.400 euros, and I got a lawsuit from that company, and I have to start paying my lawyer. AVOID REVOLUT!!!
4 years ago
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