I rented snowboard for the first time and I got boots 2 size bigger than my feet. I didn't know it was too big until I had a terrible first day of snowboarding as I couldn't control my boots and my board. After the first day, I went to change the boots and got the right size so I could snowboard for the second day. I was not happy for the service on the first time as I wasted my full day of first snowboarding. Hope the staffs be more careful of choosing the gear for amatuer as they spend 10 more mins it will mean a lot to the first timer the whole day of experience.