Name: Rhythm Japan
Rating: 4.70

“Appreciated the fast pick up and drop off. Everything ran very smoothly. Having our info in the computer saved time too. Thanks and see you next year.”

Helpful Report

Posted 2 hours ago

Hi Craig,

Thank you for the great review.

We are glad you have had a wonderful experience with us and we look forward to seeing you again soon!

Please email us at info@rhythmjapan.com for a returning customer discount when you are booking your next holiday.

Thank you,
Rhythm

Posted 1 hour ago

“The guys at Rhythm Hakuba were amazing, easiest experience getting fitted and picking up the gear. And the gear was in great condition, could not have asked for a better experience!!”

Helpful Report

Posted 2 hours ago

Hi Annette,

Thank you for taking the time to leave a great review.

We are stoked to see our team in Hakuba and the rental fleet have helped to make you holiday a memorable one!

We look forward to seeing you again soon.

Thanks,
The Team at Rhythm

Posted 1 hour ago

“The experience was great, the staffs are very helpful and the whole rental process was also very smooth and clear. Thanks”

Helpful Report

Posted 2 hours ago

Hi Charlotte,

Thank you for taking the time to write a positive review.

We are so happy to read everything went well for you in store recently.

Looking forward to seeing you in store again soon!
Rhythm

Posted 1 hour ago

“Great and fast service, excellent gear quality”

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Posted 2 hours ago

“Excellentservice”

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Posted 3 hours ago

“Great range of new skis and really helpful staff. We hired premium skis for seven days and were able to swap them out as often as we liked. However there was some confusion with our rental returns.”

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Posted 4 hours ago

Hi Bianca,

Thank you so much for leaving a review. We're stoked that you had such a good experience with us! We pride ourselves on our selection of top notch equipment so we're happy to hear you appreciated it.

We're glad to you found our staff friendly and hope the returns process didn't disrupt your trip too much!

Hope to see you again next season!

With thanks,
The team at Rhythm

Posted 3 hours ago

“We love hiring our gear and shopping at Rhythm Hirafu. The range is always good and the staff are always the best. You have done an excellent job of training your staff to make people feel special and to want to hang out at Rhythm. We will be back every year.”

Helpful Report

Posted 6 hours ago

Hi Mark,

Thank you so much for leaving a review - it really makes us happy reading reviews like this! We're stoked that you had such a good experience with us - we pride ourselves on our selection of top notch equipment and friendly so we're happy to hear you appreciate it.

We're looking forward to seeing you again next season!

With thanks,
The team at Rhythm

Posted 23 minutes ago

“Easy to find it and near the Grand Hirafu. Good Service, all staff were good guys.”

Helpful Report

Posted 10 hours ago

Hi Chan,

Thank you so much for leaving a review. We're stoked that you had such a good experience with us! We pride ourselves on our service so we're happy to hear you appreciated it.

Hope to see you again next season!

With thanks,
The team at Rhythm

Posted 9 minutes ago

“Premium rental was definitely not worth the money. I upgraded so I didn’t have any issues. Binding straps had definitely been replaced and didn’t work. Spent 80% of my time without a front strap. When I gave feedback to staff on return it fell on deaf ears.”

Helpful Report

Posted 13 hours ago

“Great rentals. Brand new equipment and appreciated the ability to swap out skis for the conditions.”

Helpful Report

Posted 16 hours ago

“Booking was smooth, fitting with two kids was a breeze, and return was fast. Will definitely book again next time we visit Hakuba”

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Posted 18 hours ago

“Great services and very stylish clothes for rental!”

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Posted 19 hours ago

“excellent equipment, accommodating, great service. thanks”

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Posted 22 hours ago

“Ok assortment of skis and boots. Professional fitting experience, helmet felt like it was not washed propperly after previous renting...”

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Posted 23 hours ago

“its a very nice experience. I will come back Again.”

Helpful Report

Posted 23 hours ago

“Excellent experience Staff were very friendly and helpful, website was easy to use, process was quick and with free shuttle services between their stores to top it off I have no complaints. Was fantastic.”

Helpful Report

Posted 1 day ago

“Excellent customer service, including pickup and drop-off from my hostel, super quick fitting and payment, good range of gears, and they picked up the gear from my hostel with no further action needed from me. I used them in niseko last season and this experience showed me that such service and quality is the rule, not exception from the rhythm brand.”

Helpful Report

Posted 1 day ago

“Overall pretty good experience. Although this did not happen to me but to a couple of friends who also hired with you, they recieved some unsavoury service. They had payed and everything but forgot to use the discount we recieved from staying with owashi lodge. When going back to the counter to recieve the discount the staff memeber rolled their eyes and wasn’t happy about discounting the amount. I get it made the job a bit for difficult but also at the same time I’m sure it wasn’t that hard and didn’t need that much attitude. For me personally though I had a great experience and always have when hiring ski gear from you guys.”

Helpful Report

Posted 1 day ago

“We arrived at quite a busy time, so there was a bit of waiting, but once we got help, we received excellent service. We were really happy with our boards and boots. We also appreciated the convenience of the Rhythm desk at our hotel for swift returns.”

Helpful Report

Posted 1 day ago

“Everyone was so helpful, didn't ski our last day and refund was no problem. Thanks, Rhythm see you next year!!”

Helpful Report

Posted 1 day ago

Hi Kathryn,

Thank you for taking the time to leave a review! We're stoked to hear you had such a great experience with our awesome Rhythm team! We hope to see you again next time!

Many thanks,
the team at Rhythm

Posted 1 day ago


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