My daughter and my son hired the same size pants, jacket, boots and boats yet you charged me and extra 13000JPY because my daughter is 16. That is ridiculous and totally unwarranted. Left a sour taste in my mouth on Day 1. Went and spent 50000JPY in Burton and Gravity because I didn’t want to spend any more in your shop.
On the positive side, the guy that served us was efficient and excellent to deal with. Unfortunately it wasn’t up to him about your illogical policy on rental charges depending on age!
5 years ago
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