Recently purchased car insurance and opted to receive documents electronically. Received e-mail later that day saying to create an account and review and download documents with a rider stating that if I didn't it could invalidate my insurance. Tried to do as instructed but all I kept getting was a notice that either the details submitted were incorrect or the account was already in use. The account could not be in use as I could not create one, and I cannot see if documentation is correct as I cannot get to my documents. I telephoned to be told that this had happened to a few people that same day and was advised that my documents would be posted. I have still not received them and am unable to check if all details are correct.