I was struggling finding quotes on comparison websites where so many impossible questions were asked, such as rebuild figure or nearest tree to property boundary. I'd almost given up when a friend suggested RIAS. So I looked and felt comfortable with your website, straight-forward, easy to navigate. Once I'd decided I rang to finalise my insurance and spoke to John who was charming, very helpful and understanding. You sent the paperwork within a week. It might have been nice to receive an email confirming that my insurance was in place but apart from that I am happy. The quote was competitive, not the cheapest, but better value than Aviva . I just hope renewal in 12 months' time will be equally competitive. Thank you. I shall get a motor insurance quotation from you when the time comes next year.