At first glance of my renewal notice my premium seemed to have gone down. Then I realised that some of the "options" I had had with my then current insurance had been omitted from your quote, and when added back in made for a substantial increase. However your price still faired quite well when compared to others BUT, had it not been for a poor response from the two cheapest insurers I would have switched to one of them. What I did not like was your failure to quote me for a renewal of the policy I had including the options, as this could have led to me renewing without realising I did not have the full cover that had previously existed.