I was pleased with the response of the RIAS telesales person, I renewed my car insurance with, who was very pleasant and helpful. However, having paid for the insurance on the 6th February 2016 and the money taken from my VISA account on the 8th February it is now the 25th February and I still haven't received my insurance documents. I called the RIAS office today and they said they were resending them.
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