It was quite a good experience. The process was easy and all my questions were dealt with. As you are the only company fulfilling my requirements I am happy to continue with you. In the future when my circumstances change I would be quite willing to stay with your company. I have always found that your staff to be polite and helpful. My only concern, on this occasion, was that I pointed out to the person I spoke to that the date of purchase for my car was incorrect. When my documents arrived it was still incorrect. I phoned again and was assured that this would now be corrected. To date I haven't heard whether this has been done.