I was disappointed that I had to contact RIAS to renew,I was told a letter had been sent but I never got anything from you.I was asked about car insurance which made me annoyed I had car insurance with you for many years when I got the last renewal you had increased the cost by over £100 so I went to saga and got it cheaper than the year before.So being a long standing customer in my case 23 years counts for nothing.
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