Normally I would enter 'Very Good' as I have had motor insurance for many years through RIAS. However, this year it took me absolutely ages to get through. I tried several times over two days and boy was it irritating to have to listen to the same prolonged 'blurb' each time I called! I was told that the issue was with new registrations but I had not experienced this in previous years. Otherwise, once I did get through, I was very pleased with the level of cover for the price. Oh, and also the call handler was very chatty and pleasant.
