Terrible trouble trying to renew motor policy, finally got thro' to an advisor on 10 th. March and renewed after numerous phone calls and being told advisors busy and holding on for ages, telephone call costs will be heavy!! Thought I would be able to renew on line but that option not available.Anyway am renewed now so relieved. Having told the advisor I had other policies with Rias was given a multiple policy discount, this should surely have been included in the renewal quote, not actuivated by the customer!!
