Claim still not settled after 5 months. Claim was handled by what was described as a Loss Adjuster but was actually Claims Services who handles all claims for RIAS and whose job appears to be to pay as little as possible. Please note that claims for jewellery items are valued by what the 'Loss Adjuster' described as an 'independent' valuer who is actually Hallmark, a Company who gives 35% discount to them so hardly independent. You are therefore offered vouchers for Watches of Switzerland, Goldsmiths or Mappin and Webb (only Goldsmiths were local to me). The alternative is a cash settlement reduced by 35%. Claims Services are very unprofessional preferring to discuss your claim over the telephone and had to be requested to put their offer of settlement in writing. I will not be renewing my insurance cover with RIAS and would advise anyone thinking of doing so to think again.