The company accepted my initial application and agreed a price with me after I had telephoned them, one week later they increased the premium by £100 for a no fault claim which I had told them about. On investigating this problem I found out that it should never have been placed on my claims record, for which I have received some compensation. On informing RIAS about this they did not want to know and kept the premium at the same level. to cut a long story short I will be moving on renewal and will not use them ever again.
