Diabolical company.
So, you pay your insurance company x amount a year in the belief that they will be there to assist in the event of a disaster. This might be the case for certain companies but not Rias. I am frankly appalled by the way Rias have treated my elderly mother. She has tried to claim on her insurance but has been treated absolutely terribly by what I would describe as a diabolical customer service department, in fact there was no customer service.
One star is by far too generous a rating for this dreadful company.