My Facebook post from August 9th, 2023.
I just want to give a quick shout out to the people over at Ribbons Galore. In my haste to design a last-minute ribbon, I uploaded, ordered, and paid for a ribbon with a clear typo. My brother noticed before me and I immediately sent an email to them expressing how I messed up and to see what they could do. I also attached a copy of the correct design in my email to them.
As I impatiently waited for them to open up on the West Coast this morning (I'm on the East), I got an email from them saying they got the new image and will make the change. A couple hours later, they sent me a copy of my new ribbon, and assured me that my mistake would not slow down production, or affect my delivery date (they will be here the day before DragonCon).
I was so freaked out that either I would end up with a ribbon with a stupid typo, or get them too late, but Ribbons Galore took care of everything.
Thank you Kim Gluvers, and everyone at Ribbons Galore.
1 year ago
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