We couldn't be happier with the ribbons. They are very high quality, and the metallic sheen makes them look a lot more expensive than they actually were. My only confusion happened when trying to use a print-quality .AI or vector file, since all the print work that i've ever had done has been in these type of formats. While I was very wary of using a .jpg and relying on the flash program for setup, the staff assured me that all would be well. They did the setup for me, and even followed up when mentioning that some color choices would be harder to see. I'm very satisfied with the ribbons and staff, and will likely come back for the next convention I need some impressive giveaways for.