We had previously been in your store and Jammes had suggested the model after we said we were interested in Panasonic, so this visit was to purchase. Surprisingly to us, you had the TV in store at the shop , so we were able to take it away with us. Benjamin printed a map to show where I had to drive from to get to the store. James was waiting as I drove up to bring the TV , blu-Ray player, cable and wall mount to the car. Incidentally, Although we originally came to your store on a recommendation, we also had your reputation as a very good high street store further endorsed by the Which magazine. You certainly lived up to your reputation. Well done.