“I wanted to upgrade my record player inc new speakers and a Melody X Amp , the service and advice I received from Richer Sounds Hull was first class , I am very happy with my new System and it was even delivered the next day .
Big thanks to the guys in the shop who couldn't have been more helpful.
I can now listen to my vinyl , cd's and DAB radio on a quality system that is exactly what I was looking for .”
“Excellent service from Richer Sounds Hull. Big shout out to Phil who dealt with my enquiry. He was very informative regarding the price, delivery and returns of the product I required. If you're thinking of buying shop here. I wouldn't go anywhere else. Thankyou and well done”
“Two days ago I wrote about brilliant Paul sorting out an on going problem not of their causing, now I have to tell you about Dan, what a nice patient man who insisted that he would hang onto the phone (assisting an old git, my words ) setting up his new Sonos system. Without a doubt it would have been put back in the box and excuses made as to why I did not want to use it. After an hour plus I made head way, not once did I feel I was causing him any bother explaining in GREAT detail where I was going wrong. Just brilliant service a total pleasure to deal with.............Thank you”
“No hard sell, encouraged me to shop around to decide that I had the best choice for me at the best price. All the staff helpful and informative. The best electrical goods shop I have purchased from”
“Having been in the shop previously twice before knew roughly what to expect and was not disappointed; received no hassle from staff for my first five minutes but as soon as I looked up to catch somebody's attention there was a member of staff already looking at me smiling and when I asked a question he rushed round the counter to assist me, 'Benjamin' answered my couple of questions in a manner that assured me he knew what he was talking about and seemed genuinely honest with his answers!”
“Very knowledgeable and communicative salesman, who took the time to explain patiently everything we needed to know. Prompt personal service thereafter while we decided what to buy, and efficient delivery service.”
“We had previously been in your store and Jammes had suggested the model after we said we were interested in Panasonic, so this visit was to purchase. Surprisingly to us, you had the TV in store at the shop , so we were able to take it away with us. Benjamin printed a map to show where I had to drive from to get to the store. James was waiting as I drove up to bring the TV , blu-Ray player, cable and wall mount to the car.
Incidentally, Although we originally came to your store on a recommendation, we also had your reputation as a very good high street store further endorsed by the Which magazine. You certainly lived up to your reputation. Well done.”
“To be quite honest shopped in loads of leading electrical outlets none even close to richer sounds staff happy and friendly . And have the time of day for great advice and product knowledge first class”
“My original Humax purchased from Richer Sounds gave up the ghost after around 6-7 years, so I went in to my local store to purchase another. They did not have the one I wanted in stock but did so within 48 hours ready for me to pick up. What's more, I now have a Youview HD machine for the same price as the original machine some years ago. Result!”
“just been to visit richer sounds and after excellent customer service and the quality of products they sell me and my husband couldn't resist on buying the samsung 4k ultra 55inch curved tv with the sound system and tv unit, James was really helpful and showed us everything we needed to know about all the products, he answered all our questions and James really new his stuff a very pleasant member of staff and it was like stepping back in time when staff had the time, manners, politeness and actually focused on the customer, we will be certainly be shopping there again.”
“Bought a 50 in. Panasonic LED after several visits to your store. Will be looking at sound bars later and hope to have the same good advice. Will be picking up TV tomorrow. Good to speak with staff with no pressure. Mike”
“I recently had to replace my existing television and had the fortune to visit this store. The staff were pleasant and knowledgeable, a much better experience than Currys across the road. With keen prices and 5 year warranties, the decision was a no brainer.”
“Went in for a Yamaha sound-bar which was on offer and also to look at a possible replacement for my ageing Sharp TV. After discussion with the staff, decided that the Yamaha sound-bar wasn't going to sit well with my current TV. After further discussion, we decided on a replacement TV (42" Panasonic also on offer!) and to wait until we got used to the new TV before deciding on a sound-bar - if we still needed one.
If this sounds like a sales pitch to get me to spend twice as much as I intended, that was not the case at all. Having discussed various sound-bar and TV options, and since we were considering a new TV anyway, it made complete sense to replace the TV first rather than buy a sound-bar which could become redundant with the replacement TV.
Thanks to the knowledgeable staff, I may have spent a bit extra today, but I think I've saved in the long run, and even if I do have to buy a sound-bar in the future, I can buy one that complements the new TV.
Thank you Richer Sounds.”
“Purchased from this store before, because I trust their expertise and non pushy sales practice. The staff are always helpful and pleasant, and explain all the technical jargon in simple English.
Will continue to shop with and always recommend them to friends and family.”
“I turned up just as the shutters were going down (completely my fault) and was greeted very warmly and the guy happily let me pick up and pay for the TV I had reserved. No grumbling, tutting, no fuss, cannot fault him in any way!”
“The service was very good a phone call to let me know my television was in when I was told it would be The manager saw that it was taken to my car very curteus I haven't connected my new tv up yet so I cannot comment on it but I was very happy with the service from the Hull shop thank you”
