For the past 18 months I have been disappointed with the performance of my all-in-one home cinema system (bought from Curries). Following some internet research for suitable retailers and with cash in hand, off I toddled to Richer Sounds, Deansgate. Upon arrival I found Dave to be both friendly and very informative. After some questioning to ascertain my needs, I was offered several demonstrations of AV receivers and speaker systems and at no time did I feel under pressure to purchase. I had to hurriedly leave to move my car (parking meters!) but on my return I was this time greeted by manager Rob because Dave was with another customer. I was also offered a refund of my parking charge! Rob helped to steer me through the final mysteries of AV component selection and set-up requirements, and even assisted me to load my car with my eventual purchases. I am now in blu-ray 3D and surround sound heaven! Highly recommended to anyone.