Very pleasent company when taking you're money. However when it comes to warranty work or replacements they turn into proper con artists. I bought a Toshiba Tv with a five year warranty which broke down. After two months I contacted them and they informed me that they wouldn't repair it so come into the store and select a like for like replacement or store credit. I got offered a no name branded TV which when I checked had some atrocious performance reviews. They then proceed to tell me what a great deal I was getting. Buyers beware, pay the difference and go to J Lewis.