TERRIBLE - THEY ARE ROBBERS Hey guys, save your money and don't purchase anything on this website they are ROBBERS !!!!!!!! Ride-away are ROBBERS!!!! I purchased on their website a bridle the Ps Sweden bridle valued at $333.78 on their website. First of all, the bridle took forever to be shipped and when finally arrived after a month waiting for it, some pieces were missing..... For a $333 bridle you expect to find everything, a complete and functioning bridle ... When I looked at the package, it seemed like it was already opened at the bottom and when I opened it to find my bridle, it looked like someone (from the post office or their warehouse) already made a tiny hole in the sealed plastic back and pulled out the broadband. I immediately complained to the company and sent them the pictures to prove the missing browband. They apologised and asked me to send the incomplete item back to their warehouse and agreed to refund me my $333.78 back, so a FULL refund. Meanwhile I repurchased the exact same item from another equestrian shop --> www.leader equine.com.au A month later, when ride-away finally received the incomplete bridle back, they didn't want to refund me anymore and accused me of sending them the bridle with missing pieces (apparently a cheekpiece was missing) so they didn't want to refund me my $333 back.... what a joke!! I repacked the bridle myself and sealed the box myself. EVERY piece of the bridle except the broadband was in that box! So they just lied to me to not refund me.. So on top of being unprofessional, lying to their customers they also fool us and accuse us of them stealing from them. Today, I'm still waiting for my refund and start engaging a lawsuit against them. DON'T do the same mistake as me and just do purchase from them they are robbers!!!!! Don't trust Ride-away.