Terrible service! The address I put when ordering was not the address on the parcel! I was lucky to get my parcel. It arrived weeks later only for the box to look destroyed. I was actually lucky to get it! I will not be purchasing from this company again terrible customer service! When you pay so much for horse gear . I also was under the impression that the purchase was coming from either NZ or Aussie this is not the case! Europe was where it came from and the IMMEDIATE DISPATCH it did not get dispatched for ages! Totally frustrating experience!! And never again.