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Beware! If you order from Ridiculously Rich by Alana, make sure you screenshot ever step of your order. I ordered a Mixed box to arrive in time for Xmas so that the family and the kids can enjoy a nice little treat over the period. However, a week after ordering the box turned up at my door. I was very very confused as I was more than sure I clicked for the order to be delivered around the 22nd December 2020. I then emailed the help desk and asked her to look into this for me and the reply from the Customer Support person was that I had made a mistake and that I should freeze the cakes.... There were also 2 cakes that were pretty squashed and again I was told that they are not responsible for what happens during delivery and that once it leaves their site it's not their problem. This is not a good attitude, if I was to order a glass pane from someone and the glass arrived broken - I would get in touch with the supplier and it would be their responsibility to see what has happened. The fact that they wanted to remain blameless is lazy and a terrible attitude. All I was asking for was for a replacement box to be sent out nearer the time and I can give this box away to someone who needed the food/ someone on the street. Instead I was told that I should check what I'm doing next time. I haven't even tried them yet as I still intend to give them away regardless. I won't be ordering anymore and I won't recommend this place to anyone else. I have already told my friends to stay away. Summary - Find somewhere else, this is not worth the hype.
3 years ago
Read ridiculously rich by Alana Reviews
ridiculously rich by Alana has a 1.7 average rating from 74 reviews

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