AVOID!
I ordered 2 weeks ago. I still have not received my goods which were not cheap! I contact customer service and they had said my package “got lost”, I checked the tracking myself and the number was invalid. I was then told if I sent over my order confirmation they will send a replacement which I did and was then told what I ordered was now out of stock and offered something completely different which I did not want or even like. I said no and said I would swap flavour but keep the original item. I then decided I shouldn’t have to do so as I’ve paid for the item specifically. When I asked to cancel I’ve been ignored ever since. I’ve sent multiple emails and have had to result in contacting my bank for a dispute as I am being ignored. appalling “customer service”would give 0 stars is possible.
2 years ago
ridiculously rich by Alana has a
1.8
average rating
from
81
reviews