Dear Reiker I brought a pair of boots from the Reiker store in Montague Centre, 7 Liverpool Buildings, Worthing BN11 1SY about 1 week before Xmas, I always buy my boots from there as they are usually really good and last ages, I have poor feet so I need very comfortable shoes and usually…like I said are very good, but the pair I brought have fallen to pieces, the souls are falling off, so I took them back today Thurs 24th March, unfortunately I have not kept my receipt and brought them cash. The man in the shop said with no receipt they can not do anything, and told me to go to the shoe repairers to get them fixed and they will reimburse me the money of how much it cost, so I went to the shoe repairers and the man there said he could do it but it would only last 5 Minutes as it was a rubber soul. I am disappointed that the store did not do anything, was very unhelpful and the man was very rude. The boots are no good to me now and are only fit for the bin. I am really disappointed as I’ve never had a problem like this before with your shoes and quite honestly it has made me not want to buy any more again. I have enclosed some photos of the boots. A very unhappy customer Mrs Tara Bolan