Rieker Shoes Reviews

Name: Rieker Shoes
Rating: 1.82

1.8 Rating 191 Reviews

16 %

of reviewers recommend Rieker Shoes

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1.8

Based on 191 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Rieker Shoes 1 star review on 6th August 2024

Disappointed Rieker Customer

Rieker Shoes 1 star review on 29th December 2023

Rieker Shoes 2 star review on 9th December 2023

Anonymous

Rieker Shoes 1 star review on 21st February 2023

Yvonne

Rieker Shoes 1 star review on 3rd December 2022

Milos Radusinovic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not impressed with my Rieker boots - they leaked from the start and now after just a few month use, the top layer of the leather is peeling away from the rest. Very poor quality product.”

Helpful Report

Posted 2 months ago

“Terrible shoes. The tops are glued to the soles and separate around year, if lucky. The material is always cheap and does not last. Holes, peeling, cheap, cheap, cheap. Avoid unless you enjoy burning your money.”

Helpful Report

Posted 3 months ago

“For an online retailer, Rieker does an extremely poor job of returns, exchanges, and refunds. There is no way for a customer to check their size for sure before ordering. I ordered the size i typically wear in other brands but it seems i need to size up in Rieker. When i tried contacting customer service over chat (please do away with the chat functionality if you do not have someone monitoring it regularly, it is annoying to wait for a response in a chat window), over a period of two hours, agents sent me scripted emails with a link to the return policy saying the customer bears all costs associated with a return. And that there was no way in which they could help with exchanges. For a company of your legacy and stature, you can do better than nickel and diming the customer. Please show some grace, a return shipping label is not that big a thing to offer and build on your Website, especially if you dont intend to sell widely through common brick and mortar retailers. Honestly, i feel stupid to have ordered directly through your Website.”

Helpful Report

Posted 4 months ago

“Terrible product defective, even worse customer service wanted me to fly back to Germany to deal with a warranty issue when they have outlets here in Canada. DO NOT RECOMMENED THIS COMPANY”

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Posted 4 months ago

“A pair of supposedly high-quality shoes manufactured by Rieker and that I purchased while on a visit to Germany, resulted in the top part of the shoes to peel off after a handful of uses and in just under 6 weeks from purchase. Rieker is refusing to address the issue or extend any support and is absolving itself entirely from any responsibility, on the basis that I have not purchased the shoes online directly from them!!! Despite informing them that retailing partner concerned is not being responsive, Rieker's shameless reply: "We definitely have no means of dealing with end customer complaints!!" SHOCKINGLY POOR QUALITY OF PRODUCT & EQUALLY ABYSMAL CUSTOMER SERVICE.”

Helpful Report

Posted 4 months ago

“Am so disappointed. I was so happy with the look of my boots . I lashed out to buy what I thought were superior shoes and felt really good in them . UNTIL the leather tops came away from the soles . I thought they were stitched on but they are just made to look that way . They are actually just glued on . How can this company continue to sell such inferior quality at such a high price.”

Helpful Report

Posted 4 months ago

“Purchased mens sandals and found to be best ever.like walking on air”

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Posted 5 months ago

“Have had my reiker shies 6weeks ,little wear and theyre peeling,absolute rubbish. Costly enough obviously using inferior materials.”

Helpful Report

Posted 5 months ago

“I love Reiker shoes, very comfortable and stylish, however, after only a few times of wearing all the material wears off the front making them look tatty and old, these shoes are not cheap, but, think very cheap materials are used, such a shame as otherwise I was very happy with them. I Actually have 5 pairs and all have gone the same way. Will have to look elsewhere now for equally comfortable shoes.”

Helpful Report

Posted 6 months ago

“I shopped for new shoes at Reiner’s, today. The majority of Rieker shoes are for people with narrower feet. There is little to no wider footwear - let alone nice shoes for wide feet. If the fit well, I would have bought 4 or 5 pair. But after trying on 11 pairs of shoes, only one pair fit me well. I really wanted to buy the D1C03 Jean-like, platform sneakers, but they were ridiculously tight at my little toe: a sign of ill fitting shoes. Rieker is long overdue for updating their stock to fit their clients needs.”

Helpful Report

Posted 6 months ago

“Within weeks if having bought my Reiker shoes the leather statted to peel off. I've always biught Reiker for their comfort but this is my last pair, especialy since they're pretty expensive.”

Helpful Report

Posted 6 months ago

“Bought Reiker man's shoes due to perceived reputation and quality. Should have read reviews beforehand. Shoes cost in excess of £100 but four months later I have had to pay out over £20 for new heels. Rieker said this was due to wear and tear and would not cover replacement or repair. I was told that I must be heavy on heels. My other shoes would not agree. Will know better in future and will not buy Rieker again.”

Helpful Report

Posted 7 months ago

“BUYER BEWARE!!!!!Have my ankle boots just 4.5 months. They have been worn a handful of times and they are falling apart already...complete garbage! Very expensive boots for such low quality. Will NEVER buy this brand again.”

Helpful Report

Posted 10 months ago

“Absolute garbage... I have had my boots not even two months.. The material is falling apart, the souls are falling off And there's splitting at different seams.. I baby these boots there is no reason for them to be falling apart... I messaged the company and they told me that they do not follow through with warranty. They do not do refunds,credit, or send you a replacement pair... and they were sorry for my disappointment but i was sol. For the price of $145- $200 I expected more.. Please do not waste your money on this brand or anything from rieker.”

Helpful Report

Posted 10 months ago

“I recently ordered five pairs of boots from Rieker.ca and the only good thing I can say is they have an excellent return policy. They have a return label right in the box, and I returned most of them. I gave one pair to my niece, and I’m wearing one pair, the other three I returned. My problem is they’re sooo narrow. Nobody has feet that narrow. I had to go two sizes up to try to find a fit and I’m sorry that I kept the ones I did. My feet hurt so bad when I’m wearing them. I feel like I’m getting neuropathy. Zero stars!!!!!”

Helpful Report

Posted 10 months ago

“Purchased a pair of Reiker fibre-grip winter boots as I have osteoporosis and wanted to insure again falls. The first time I wore them, I stepped on a small portion of ice and fell right down on the sidewalk. The fiber-grip boot has a small section on the sole that feels like sandpaper. This might work but it is positioned below the actual tread of the boot so the first thing that touches any slippery surface is the tread which is thick but no more slip-resistant than most winter boots. For the price I paid for them, I am extremely disappointed. Will not be buying Reiker again.”

Helpful Report

Posted 10 months ago

“Very poor quality winter boots, yet very expensive. Beautiful looking boots fell apart after one winter of infrequent use. Leather (or fake leather) ripped & separated from soles.”

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Posted 11 months ago

“I have a pair of shoes and I cannot wear them unless the roads are totally dry. If the roads are even damp I end up with wet socks as the soles let in water. Total waste 9f money”

Helpful Report

Posted 11 months ago

“They are really cute but didn't last. For $125 I expect more. They split apart at the soles after a year! Terrible. Won't be buying again!”

Helpful Report

Posted 11 months ago

“Comfortable sandals, but they started falling apart after a dozen wears. Very poor quality – my first and last Riekers. I will not buy Rieker again.”

Helpful Report

Posted 1 year ago

Rieker Shoes is rated 1.8 based on 191 reviews