Rieker Shoes Reviews

1.8 Rating 179 Reviews
17 %
of reviewers recommend Rieker Shoes
1.8
Based on 179 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone

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Rieker Shoes 1 star review on 29th December 2023
B
Rieker Shoes 2 star review on 9th December 2023
Anonymous
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 3rd December 2022
Milos Radusinovic
Rieker Shoes 1 star review on 19th November 2022
Gil
Rieker Shoes 1 star review on 19th November 2022
Gil
20
Anonymous
Anonymous  // 01/01/2019
BUYER BEWARE!!!!!Have my ankle boots just 4.5 months. They have been worn a handful of times and they are falling apart already...complete garbage! Very expensive boots for such low quality. Will NEVER buy this brand again.
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Posted 1 month ago
Absolute garbage... I have had my boots not even two months.. The material is falling apart, the souls are falling off And there's splitting at different seams.. I baby these boots there is no reason for them to be falling apart... I messaged the company and they told me that they do not follow through with warranty. They do not do refunds,credit, or send you a replacement pair... and they were sorry for my disappointment but i was sol. For the price of $145- $200 I expected more.. Please do not waste your money on this brand or anything from rieker.
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Posted 1 month ago
I recently ordered five pairs of boots from Rieker.ca and the only good thing I can say is they have an excellent return policy. They have a return label right in the box, and I returned most of them. I gave one pair to my niece, and I’m wearing one pair, the other three I returned. My problem is they’re sooo narrow. Nobody has feet that narrow. I had to go two sizes up to try to find a fit and I’m sorry that I kept the ones I did. My feet hurt so bad when I’m wearing them. I feel like I’m getting neuropathy. Zero stars!!!!!
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Posted 1 month ago
Purchased a pair of Reiker fibre-grip winter boots as I have osteoporosis and wanted to insure again falls. The first time I wore them, I stepped on a small portion of ice and fell right down on the sidewalk. The fiber-grip boot has a small section on the sole that feels like sandpaper. This might work but it is positioned below the actual tread of the boot so the first thing that touches any slippery surface is the tread which is thick but no more slip-resistant than most winter boots. For the price I paid for them, I am extremely disappointed. Will not be buying Reiker again.
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Posted 2 months ago
Very poor quality winter boots, yet very expensive. Beautiful looking boots fell apart after one winter of infrequent use. Leather (or fake leather) ripped & separated from soles.
Rieker Shoes 1 star review on 29th December 2023
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Posted 2 months ago
I have a pair of shoes and I cannot wear them unless the roads are totally dry. If the roads are even damp I end up with wet socks as the soles let in water. Total waste 9f money
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Posted 3 months ago
My Rieker walking boots purchased 10 weeks ago, these boots have had very little summer wear. approx 2 hours a day. Boots are comfortable but have split on both boots, in the area where toes bend on ball of foot. I am very disappointed as these boots were very expensive, and I live on a basic tight budget. I can't recommend.
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Posted 7 months ago
The shoe sole came off after 2 months. I will never buy anything form this brand any more.
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Posted 9 months ago
3 pairs purchased over the past 2 years. 1 pair of trainers, within 3 weeks, sole came away from upper, tried to report it received radio silence. 2 pairs shoes both soles split with 5 weeks, again radio silence. NEVER again.
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Posted 11 months ago
I bought a pair of supposedly waterproof revo men’s boots. The right one LEAKS! $185 boots and they leak. Not happy!!
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Posted 1 year ago
I also thought that Rieker were a quality brand but with my experience of these trainers and their customer service (lack of) I have changed my mind. These trainers, although purchased in summer 2020 they have not been worn very much. The uppers of them are still in almost perfect condition but the soles of both shoes have split as shown in the photo below. I contacted Reiker about them and was advised in a very abrupt email that it is beyond the 12 month warranty period so they will take no action. I recently bought a pair of Rieker boots and I have worn them a lot as really comfortable and warm - fingers crossed they last longer than my trainers.
Rieker Shoes 1 star review on 21st February 2023 Rieker Shoes 1 star review on 21st February 2023
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Posted 1 year ago
Over the years I have bought many pairs of shoes and boots from Reiker and have no issues with the quality. However, after two attempts to contact them to inquire about a specific pair of winter boots on their site and with no response, I will never buy another product from this company. Obviously the customer is not important. There are many other good quality footwear manufacturers.
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Posted 1 year ago
I have brought 2 pairs of shoes from your high street store over the past 2 years. The first pair were ruined by a store worker when they put the wrong waterproof on and permanently changed the colour of them! The second have cracked across the tops on both shoes but the store staff have refused to help as the shoes are over 6 months old. They've hardly been worn! The soles proved this. I am discusted at the service and cannot believe your expensive shoes are only guaranteed for 6 months! Is this true and if so, what has happened to our consumer rights. Please advise.
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Posted 1 year ago
MY RIEKER BOOTS IN MY OPINION ARE DANGEROUS IN WET CONDITIONS IF THE BOTTOM OF THE BOOT IS WET AND YOU GO INTO A DRY FLAT SURFACE IF YOU DONT TAKE CARE YOU WILL SLIP. I HAD A VERY BAD ACCIDENT ON A BUS I SIPPED AND WENT UNDER THE SEAT DOING DAMAGE TO MY LEFT LEG. THE SOLE OF THE BOOT HAS NO GRIP WHEN WET
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Posted 1 year ago
Just bought a pair of new shoes. In the photo you can see a defect on the inner toe tip fabric though on one shoe only...... Very disappointing!
Rieker Shoes 1 star review on 3rd December 2022
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Posted 1 year ago
I purchased and pair of rieker boots in grey year before last online from rieker Canada. They came and one zipper wouldn’t work and was weird with a notch on the zipper. I emailed over and over to customer service and nothing. Brand new $200 boots. Last year at the end of winter my husband went to Becker shoes and Hanover and purchased me a new black pair or rieker boots that I loved. I used them for about a month and I put them on in November this year and here the sole is coming off of one boot and the black is coming off the other. Now I have to buy something else to get through this winter. The first pair of Rieker boot I purchased lasted me three years Now they don’t even last one winter. Super disappointed! I used to love them
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Posted 1 year ago
I'm writing this review for anyone thinking of buying any Rieker shoes. Long story short, don't! Save some of the space in your garbage can and read the full story below: It's not the first time I have bought poor-quality shoes because I didn't take the time to research them. However, they were cheap shoes I didn't expect much from, but they still looked fairly decent for 3 -4 seasons. But Rieker is something entirely different. In the store, they looked amazing and cost around $100. The clerk recommended and presented them to be of premium quality. Yet, I never expected them to fall apart in such a short time. I bought them by the end of January 2022 and wore them until the beginning of March. Now, I have worn them since November 1, and by the end of November, they look like I have walked with them through trenches. But, well, I live in the city, walk very little, and move around mainly by car. These Rieker shoes didn't last even four months. I bought them because I wanted to keep them for at least 2 years. I've never thought I'll have to dispose of them so fast. It's easy to blame the consumption-driven society for the state of the environment, but I firmly believe that companies such as Rieker that deliver products that wear off quickly are the problem that needs to be addressed first. No ESG or other environmental policy will make a difference as long as companies such as Rieker Shoes are allowed to fill the consumers' garbage cans with very poor-quality products every few weeks or months.
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Posted 1 year ago
Bad quality shoes.....very bad. No service, No warrenty. They are not responding to the form in the website! See picture.
Rieker Shoes 1 star review on 19th November 2022 Rieker Shoes 1 star review on 19th November 2022
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Posted 1 year ago
I bought these shoes a year ago. I called customer service, they gave me an email address to write to, I had to send three emails, they asked for pictures of the damages, I sent them these, they replied requesting that I contact the retailer with the receipt, which I had said several times in the emails that I had already did, although I had no receipt. These were my first and for sure my last pair of Rieker. Never again. Poor quality, and terrible after sale customer service.
Rieker Shoes 1 star review on 23rd September 2022 Rieker Shoes 1 star review on 23rd September 2022 Rieker Shoes 1 star review on 23rd September 2022
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Posted 1 year ago
I thought Rieker Shoes were a good quality product. Having just read the other reviews I see that I was very mistaken. Havent had my shoes very long and the stitching is coming apart. From the other comments, one can complain, but get no answer from the company. VERY SAD and upset…good $$$ for poor shoes and I will make sure all my friends know NOT TO BUY Rieker products
Rieker Shoes 1 star review on 7th July 2022
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Posted 1 year ago
Rieker Shoes is rated 1.8 based on 179 reviews