Rieker Shoes Reviews

1.8 Rating 180 Reviews
17 %
of reviewers recommend Rieker Shoes
1.8
Based on 180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone

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Rieker Shoes 1 star review on 29th December 2023
B
Rieker Shoes 2 star review on 9th December 2023
Anonymous
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 3rd December 2022
Milos Radusinovic
Rieker Shoes 1 star review on 19th November 2022
Gil
Rieker Shoes 1 star review on 19th November 2022
Gil
20
Anonymous
Anonymous  // 01/01/2019
Bought a pair of men's winter low cut shoes - the front part sole is so extremely soft that even slightest pavement unevenness is felt almost as walking barefoot - becomes very uncomfortable in a short time of walking. I can not wear these and Rieker refused to do anything about this claiming I picked shoes not suited for my type of use ( walking ) !!!! I basically threw $ 120 out the window . Stay away from this scam and do not buy product from this company.
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Posted 2 years ago
wish I could give Rieker zero stars. I ordered a pair of Rieker boots, and within a week they started to peel. The boots only had 10 - 12 hours of wear time in total. Apparently Rieker does not warranty their boots. (I've never heard of a Canadian company that does not back their product.) The email that I got was ... Rieker does not warranty the wearing of the material as a defect and therefore they will not take them back, sorry! I contacted Rieker and they were no help, they also promised to have a manager get back to me and never did. I completely understand if I had these boots for three or four months and if they were cheap boots (I paid over $120 for them) they were barely a week old, and had very little wear time and started to peel. I would have expected a better product from a Canadian company. Poor quality and poor customer service.
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Posted 2 years ago
Reikertex boots are not water resistant doesn’t take much for damp feet. Don’t buy not worth money. .
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Posted 2 years ago
Bought a pair of "fur" lined red ladies ankle boots in Germany for gf a couple of years ago. They would be ideal for autumn/winter ( bought them in December ) except that she might as well wear sponges on her feet. Not in the slightest bit waterproof. They weren't cheap and we won't be buying this brand again. "Family owned" doesn't mean their shoes aren't rubbish.
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Posted 2 years ago
I purchased trainers after only four months or so the upper material started to delaminates. I thought I had bought quality instead of a cheap trainer. I contacted Rieker, by email with photos of the delamination, they did not want to know, said I had to return them to the shop where I’d purchased them. Couldn’t do this as I no longer had the receipt. Contacted Rieker again (twice) and they just did not want to know just quoting the usual consumer rights stuff. Rieker quality to me is very questionable, I will not be purchasing Rieker again nor recommending them either!
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Posted 2 years ago
I loved the look of my Rieker shoes. I only wore them a couple of times and then was saving them for special occasions. I put them on about 6 weeks ago and the entire inside of both shoes was extremely sticky leaving black residue on my socks which also got sticky. I took them to a shoe repair man with about 45 years experience and he said he'd never seen anything like it and there was nothing he could do. The lining was some cheap inferior material. I called the Rieker toll free number and the lady was very abrupt and said she couldn't help me, I'd lost the sales slip and the shoe store had closed and they were over a year old. I didn't want a refund I wanted a solution, offering to send them to the company to look at. She told me they were not in the shoe repair business. I will never buy Rieker products again. I have been generous giving them one star but I couldn't give a zero.
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Posted 2 years ago
I loved my "leather" chelsea boots, but only wore a few times before the thin skin of fake leather started peeling, leaving the stark white underlayer. Gave up after several attempts w customer service. It's a shame because they are very comfortable and cute
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Posted 2 years ago
We went to Paris Ontario store for good support men's walking shoes,we found nothing but very soft flimsy soles. We requested the employees input said all were good support. We pointed out where we wanted more support she shrugged and said they are all good. Well going on the assumption they are good shoes you need staff to advise you of that.
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Posted 2 years ago
Womens White Snake Slip On Wedge Shoe NOT WATERPROOF these shoes have a fully enclosed upper and leak like a sieve.
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Posted 2 years ago
I purchased a pair of men’s Rieker shoes one month ago. The synthetic uppers material has cracked already after very little wear. Customer services don’t want to know unless shoes are bought from Rieker directly. Avoid Rieker as in my opinion they are poor quality products and a waste of money.
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Posted 2 years ago
Alway buy leather boots and shoes. Rieker are the only one's that let in water apart from rieker tex which are good if u can get them. Very disappointed in my other purchases. They all look waterproof but they are not. Won't be buying again.
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Posted 2 years ago
Hi Ordered 2 pair of Rieker sandles via Rieker-Australia online early August 2021. No product arrived - payment was taken. Forgot about a Contact Number or direct email. Used on line email within the order section. Quoted Order Number again supplied my email & Mobile number. Order status still pending. Just over it learned my lesson never use this company again. Zero Customer service or care. Carol
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Posted 2 years ago
I purchased my Remote R1417-01 sneakers at Accents in Simcoe Ontario and I don't think I've ever had a more comfortable sneaker. I have a narrow foot and these fit perfectly. Over the years I have made some great purchases of Reiker, shoes, my first time with Remonte!
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Posted 2 years ago
Both the Sole was broke in 6 to 8 months time. I travel in car every were. Bought from outlet mall Dubai.
Rieker Shoes 1 star review on 17th August 2021
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Posted 2 years ago
Less than a year old and my lovely Reiker patent ankle boots, are letting in water... Not deep grass or puddles but came home both my feet are soaked. £90+ for these and not even getting 12mths out of them. My first and final purchase from Germany, thinking i was being smart doing that! Fed up.
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Posted 2 years ago
I have 6 pairs of Rieker shoes and all are a joy to wear and have lasted a decent amount of time. They and Remonte are my go to brands.
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Posted 2 years ago
The shoes look very stylish and comfortable and that’s why I bought them. However both pairs that I hat and one is an open toe sandals while the other one our pumps hurt my feet very badly only 20 to 30 minutes that I wear them. There is some thing in the seams that doesn’t go well with my foot. I’m so sorry that I have to throw both pairs out because they look really nice. But they are terribly uncomfortable after the first 30 minutes
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Posted 2 years ago
Purchased rieker sandals from a store in Abu Dhabi. They felt so nice at first, and were comfortable for a few days. About 2 weeks later, they’re giving me a lot of pain, they look very worn down. Not what I expected from a company with a long history. Will think twice about purchasing from companies who have a good history, perhaps some of the newer companies deserve a try.
Rieker Shoes 1 star review on 13th June 2021 Rieker Shoes 1 star review on 13th June 2021
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Posted 2 years ago
Never buying Reikers again. Been happy past years with quality with shoes bought in Germany but last pairs bought in New Zealand and Ireland made with syntheic look like leather material . Reikers are expensive shoes in New Zealand not not value for your money.
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Posted 2 years ago
Bought ankle boots when on holiday in Cornwall. I did not use then for about three months. Day two I was walking in a shower if rain for a few minutes to get to my car. The boots were letting in. No holes but the water ran down the tops and into the sole where top and sole met. A few weeks later the leather upper began to separate around the toe cap. The leather upper is so flimsy and unsuitabe for purpose. Very poor workmanship. Very poor quality. Very poor design for use. I phoned Reiker customer service who were short with me and said they were not liable and I should contact the shop where I bought them. Due to government imposed restrictions i could not contact the shop. Back to Reiker and they still did not want to know @FAULTY FOOTWEAR @COULDNT CARE LESS FOR THEIR CUSTOMERS @I WON'T EVER PURCHASE THIS BRAND AGAIN. &I HAVE BEEN VERY ACTIVE IN TELLING PEOPLE WHAT CHEAPNESS IS BEHIND THE BRAND AND @THE COULDNT CARE LESS ATTITUDE OF THEIR CUSTOMER SERVICE
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Posted 3 years ago
Rieker Shoes is rated 1.8 based on 180 reviews