Very impressed with Courtney (Buchanan St, Glasgow). She went above and beyond in providing excellent customer service and problem solving. I had an issue using a One4all gift card as my total amount spent, £76.40 exceeded the card value of £50. Courtney explored various options and contacted her company to try to resolve. She was pleasant,
patient and friendly throughout. Unfortunately, and not for the want of trying on her part, I was unable to redeem my ONE4ALL voucher. Bizarrely, it would not let me pay excess on my debit card or top up gift card to value required. I eventually paid for it on my debit card because of the excellent service provided by Courtney. However, I'm not impressed with the regulations of ONE4ALL. This was a gift given to me in good faith for my 60th birthday
so the whole point was to treat, and not cost myself! I would most definitely NOT recommend buying ONE4ALL as a gift. Alternatively, I would happily buy or recommend a Rituals gift card instead.
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