Caterina P.
My product was not delivered due to “incorrect address”.. I called customer service and they said it’s your fault eh so what we can do is cancel your order and give you a refund and you can re-order your products.. so I checked with Post NL to find out what happened.. they then confirmed that my address was already correct but it somehow went wrong.. I called once more and my colleague took over to speak in Dutch and the customer service yelled at my her.. so in the end, I ended up without the products and ofcourse I couldn’t re-order them as they were on sale last night and now the items are gone.. better spend your well earned money elsewhere
3 months ago
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Rituals has a 3.1 average rating from 28 reviews

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